AT&T says it has resolved software issue that caused an outage for some wireless customers
AT&T wireless service was down for some customers for parts of Tuesday because of a software issue that has since been fixed, according to the company, which has experienced several outages this year.
“We’ve resolved a software issue that disrupted the ability of a limited number of our customers to connect to our wireless network,” an AT&T spokesperson said in an email early Wednesday. “We apologize for the inconvenience, and we appreciate our customers’ patience as we worked to resolve this issue.”
The AT&T outage came one day after the Federal Communications Commission announced a $950,000 settlement with AT&T to resolve an investigation into whether the company violated FCC rules by failing to deliver 911 calls and timely notify 911 call centers during an August 2023 outage.
Sprinkled across the country were government entities noting that the outage was or might be preventing AT&T wireless customers from calling 911 in their area.
Read more: CNN